Privacy Policy
Your privacy is extremely important to us and we are committed to fair practices that protect your information. This Privacy Policy is provided to explain our information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make our policies and procedures available on every page of this website. In all instances we are committed to transparency with our customers, employees and protecting your data privacy
Scope of this Privacy Policy
Après Vélo obtains information about individuals in these main ways;
- when you become an Après Vélo customer,
- when you sign up for our mailing list, either at the time of purchase or through forms on this website,
- when you are a service provider to Après Vélo.
Whose information and what information does Après Vélo collect?
Après Vélo collects information from customers and end users who have placed an order or signed up for an Après Vélo account. If you interact with Après Vélo in the course of seeking customer service for a particular product or service, you are probably an end user. We process Customers and End User Data which means information which may include but is not limited to, the first name, last name, phone number and email address.
What does Après Vélo do with the information it collects.
In general, we use the information collected to provide you with a great overall experience interacting with us and when using the Après Vélo website and to help us understand who uses our offerings, for internal operations such improving the Après Vélo website and our products and services, to contact you for customer service and billing purposes and to facilitate the delivery of Après Vélo promotions in some cases, including using your email to send information to you about our products and services.
We use your information to send you a welcome e-mail after you create an account or place an order, to send you information about your order, or when you sign up to receive our newsletters. We also use your information to send other e-mail communication related to the Après Vélo website. We always give you the option to unsubscribe in any email we send you.
If you identify yourself to us by sending us an e-mail with questions or comments, we may use your information to respond to your questions or comments, and we may file your questions or comments (with your information) for future reference.
What choices do I have regarding the collection, disclosure and distribution of personal information?
Except as otherwise described in this Privacy Policy, we will only use personal information for the purposes described above or as otherwise disclosed at the time we request such information from you. You must "opt in" and give us permission to use your personal information for any other purpose. You may also change your preference and "opt out" of receiving certain marketing communications from us by clicking the unsubscribe link included on the bottom of all such communications, or by contacting us via email.
Who can I contact if I have any privacy questions?
If you have any questions or comments about this Privacy Policy or feel that we are not abiding by the terms of this Privacy Policy, please contact us in any of the following ways:
By email (cyclingnuts@apresvelo.com), or
By postal mail or courier:
Attn: Après Vélo
PO Box 6184
Wetherill Park NSW, 1851
Australia